Customer Testimonials

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Google Jul 1, 2026

Tony was a great salesman and made choosing a car very seamless. Cathy the financial person, could use some tips on working with the public. I felt she was condescending and that my time wasn’t worth not valuable.

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Google Jul 1, 2026

We worked with Jason Miller and are thrilled with our new Traverse.

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Google Jul 1, 2026

Bryan Bajema was our salesman and he did a stellar job from the first contact all the way through the whole process. He answered all of our questions and even helped us set up our Onstar account and paired our phones. This was our 3rd vehicle that we purchased from Berger Chevrolet. 2 trucks and this time a 2026 Trax 1RS. Thank you Byran. I recommend him for your next new car purchase

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Google Jul 1, 2026

Beth made the process of buying 2 cars easy. Will definitely be back to Berger in the future.

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Google Jun 30, 2026

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Google Jun 30, 2026

Scott Milks made the sales process easy. He was very courteous and professional. He listened to my needs and got me into the car I wanted. I was expecting the usual typical sales tactics like high pressure. Didn't happen. I would recommend buying your next car from Scott Milks at Berger Chevy.

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Google Jun 30, 2026

Great experience. Friendly service techs. Easy in and out. Didn't have to get out of the vehicle. Conrad Phan explained everything clearly and took care of my GM rewards as well.

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Google Jun 27, 2026

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Google Jun 26, 2026

Excellent customer service! Thank you Berger Chevrolet Team!

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Google Jun 26, 2026

They got me right in as scheduled to perform service on my C8Z06 and address a recall. Very timely and communicative throughout the entire process

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Google Jun 26, 2026

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Google Jun 25, 2026

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Google Jun 25, 2026

Carsen Deleeuw was my sales person. He answered all my questions. Was very helpful and made buying a new car a simple process. Highly recommended

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Google Jun 21, 2026

Beth was amazing! Making sure we not only got what we needed but also taking the time to hear us to make sure everything was perfect to our liking. She showed us as many options as we could ask for and got us into the one we really wanted. Thanks again Beth and the rest of the Berger team that put this together for us!

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Google Jun 20, 2026

As always, the service we received from Jeremy & the staff at Berger is outstanding. See you again in 13 years when I buy my next new truck.

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Google Jun 18, 2026

Just bought a new Silverado at Berger Chevrolet. My salesman was Dale Kramer. Dale is outstanding the transaction was stress free and easy Dale was awesome to work with. As long as Dale works at Berger I will insist that he is my sales person.

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Google Jun 18, 2026

Eli was great to work with. Gave me a fair trade in value, found the car we were looking for, efficiently completed all the paperwork and had me off in a new car quickly. Great buying experience!

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Google Jun 17, 2026

I love this place, super helpful salesmen and leadership. My whole family does deals with them and we are always happy when we leave! Thank you all!

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Google Jun 17, 2026

Just bought a truck and Jeremy Hosey made the entire process seamless. He was incredibly helpful, answered all my questions, and made sure I got a great deal without any of the usual pressure. Hands down the best truck-buying experience I’ve ever had. Highly recommend Jeremy if you want a hassle-free experience!

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Google Jun 17, 2026

Got our 3rd new truck from Jeremy. They seem to always out due the competition.

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Google Jun 16, 2026

I recently purchased a vehicle from Berger Chevrolet, and it was hands down the smoothest car-buying experience I've ever had. Gerald Christiaans and Adam Vawter were outstanding throughout the entire process. There were no games, no pressure tactics, and no wasted time—just straightforward communication, honest answers, and exceptional customer service from start to finish. Everything was handled professionally and efficiently, making what is often a stressful process surprisingly easy and enjoyable. If you're looking for a dealership that believes in a no-nonsense, customer-focused approach, Berger Chevrolet is the place to go. I highly recommend working with Gerald ... Read More

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Google Jun 15, 2026

Friendly staff, great price, easy to work with. Highly recommend!

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Google Jun 14, 2026

Worked with Bryan Bajema on our new lease. Great communication and deal

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Google Jun 14, 2026

Beth Dykhouse at Berger was amazing! She was fast, kind, and really listened to what I wanted. Not only did she deliver exactly what I was looking for, but she exceeded my expectations. If you’re looking for a vehicle, definitely call and ask for Beth in sales. She is awesome and got me into something incredible. Hands down the nicest vehicle I’ve ever owned. Thank you, Birthday Twin!

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Google Jun 13, 2026

I always have a great experience at Berger. Tony and Eugene are the best sales guys ever. They made the car purchase easy. They found exactly what I was looking for. Highly recommend Tony and Eugene. They are awesome

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Google Jun 13, 2026

Great transaction! Eugenio and the Berger team have been great, they made the transaction very smooth and fast. This is the fifth car I buy from Eugenio at Berger, great experience every time.

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Google Jun 13, 2026

I must say this it was my pleasure working with Eli, awesome young man, made sure I walked out as a happy customer. Thank you Eli.😘

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Google Jun 13, 2026

Just leased my second car from Berger and I can’t say enough about how easy it was. My sales contact, Tony Kitchin is super responsive, clear, and follows through. If you are in the market for a vehicle I would highly recommend connecting with him.

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Google Jun 12, 2026

We have worked with Berger on several vehicle leases. They have always made the process fair and easy. Really had a good experience recently working with Nick Sayles. Would highly recommend Berger

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Google Jun 11, 2026

Jeremy H. was great! He made the whole process super easy and stress free!

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Google Jun 11, 2026

Great experience friendly staff, especially Jeremy Hosey our salesman. Smooth buying process from start to finish. Highly recommend.

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Google Jun 10, 2026

if you are in the market for a new vehicle, see Beth at Berger Chevy. She will do an outstanding job assisting you. It will be a great experience!

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Google Jun 9, 2026

Dana, Gerry and Adam all made my experience with Berger a comfortable and pleasant experience. Their customer service is A-1 and I definitely recommend them to anyone.

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Google Jun 7, 2026

I recently purchased my fifth car from Jeremy! I am always delighted by the tremendous personal attention. I receive at Berger. Both Jeremy and Ethan were incredibly helpful in my decision-making process and I will continue to be a loyal customer for many years to come.

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Google Jun 7, 2026

Joseph was an amazing salesman and definitely deserves 10 stars for the way he helped us decide which vehicle best suit us. He wasn't pushy and let us take our time in our decision. I would definitely recommend him to anyone wanting to buy a vehicle. Berger Chevrolet is definitely getting all of our business in the future. Thanks again Joseph. Awesome awesome awesome 👍.

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Google Jun 6, 2026

Salesman Eli DeCook did a terrific job and got me set up with my dream car !! Thank you Eli

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Google Jun 4, 2026

My sales person answered all of my questions and was very helpful! I would send family and friends to Berger!

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DealerRater Jun 4, 2026

Gotta vent a little bit, or maybe a lot . So I decided to purchase a newer car.I went to Berger chevrolet in Grand Rapids. Found a nice Nissan, rogue overpriced. But aren't they all decided to purchase this vehicle? I drove it maybe five times for a total of maybe sixty miles i've had it for 3 weeks have not even made my first payment. When I started the car up, it was a little rough. I didn't think nothing of it then. The car started to overheat. Called Berger and was informed that I didn't ... Read More

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Google Jun 4, 2026

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Google Jun 3, 2026

Tony Kitchen was a pleasure to deal with. He could not have made the process any easier. I will definitely keep getting my cars from Berger as long as I can deal with Tony

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Google Jun 3, 2026

I want to extend my sincere thanks to Jeremy and Berger for their outstanding help. They went above and beyond to help us secure both of our vehicles, and we couldn't be happier with the experience and the final outcome.

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Google Jun 1, 2026

I have worked with Beth for many years, and she makes the process so quick and easy!! She got me what I wanted same day and even had it delivered to my home to accommodate my busy schedule... she is the best and I love my new ride!

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Google Jun 1, 2026

Beth Dykehouse helped me find the exact vehicle I was looking for. I explained color and options and she helped me with my trade and put together a deal over the phone that was no nonsense and to the point. She sent me pricing and pictures with a trade deal I couldn’t refuse. She is a pro at selling cars and I will recommend he to friends and family.

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Google May 31, 2026

Awsome service from Brian and Nick..they took amazing care of me..very happy with the experience of buying my car

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Google May 31, 2026

I recently leased another vehicle from Beth Dykhouse. I’ve worked with previous sales consultants and by far Beth surpasses all of them in customer service, thoroughness and treating you like a friend rather than just a customer. She is my go to sales consultant going forward. On a scale of 1 - 10, 10 being outstanding Beth is an 11. I would be remiss if I didn’t mention Kaidyn. Kaidyn was very helpful in going over the features of my new truck. Beth and Kaidyn make a great tag team combination.

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Google May 30, 2026

Great customer service, Bryan really listened to what I was looking for

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Google May 29, 2026

My salesman Eli Decook was great to work with. I would definitely ask for Eli if your looking for a vehicle.

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Google May 29, 2026

Tim Phillips is great!

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Google May 29, 2026

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Google May 28, 2026

Recently had my oil changed, tires rotated and as suggested by Nick my service advisor got a new cabin filter. I always have had a good experience during my Quick Lube visits, professional, no pressure and kind. Nick has also helped my son, one daughter as well as my wife recently. He remembers his customers as he shared their needs and experience with me while I was in. He is a Berger Gem. It is always better at Berger.

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Google May 27, 2026

Carson was very knowledgeable and helpful in helping me with my new Traverse He was very patient with us in making the transition with all the new technology in the car I highly recommend Carson and Berger Chevrolet !

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Google May 27, 2026

“I had a great experience trading out of my old vehicle and into a new one. The whole process was smooth, straightforward, and stress-free from start to finish. They gave me a fair value for my trade-in and helped me find a new vehicle that fit exactly what I was looking for. Salesman (Brian Marr) was professional, friendly, and answered all my questions without any pressure. Financing (Adam Vawter) was quick and easy, and made sure I understood everything before signing. I highly recommend them to anyone looking to upgrade their vehicle.”

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Google May 26, 2026

Eugenio was a very helpful salesperson. He and the financing team helped me accomplish the purchase of the new car smoothly and quickly.

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Google May 24, 2026

Our Salesman Eli DeCook was a pleasure to work with. He was Knowledgeable, kind and friendly. Also, Zach made the financial business end easy to navigate. Thank you Berger for a smooth car buying experience.

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Google May 24, 2026

My salesman Brian Marr did an excellent job finding the vehicle that was right for me. My 2024 Chevy Equinox RS runs and drives like a dream. Also, I believe his name was Andy, explained the financial side of the process very clearly. If you need a new to you vehicle I highly recommend Brian and the Berger team!

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Google May 24, 2026

I Had an awesome experience with Berger. Dawn Maxwell helped me in every way to purchase my new car. Thank you Dawn and the Berger team.

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Google May 23, 2026

We worked with Sales Associate Drew VanDenToorn while buying a new vehicle. He was awesome. He showed us several different cars, we test drive a few. He was honest in giving us all the information and ratings for each car we were considering. He was very patient with us. We bought our first EV vehicle and Drew took the time to have us come back and teach us how to use all the bells and whistles in the car. If you’re shopping for a new car at Berger ask for Drew! You won’t be disappointed! Thank you Drew!

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Google May 23, 2026

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Google May 22, 2026

Tony Kitchin is the best. I met him while I was shopping for a car three years ago and while I ended up going with another car, I kept Tony's info and stayed in touch with him from time to time over those 3 years. And finally bought a car from him. Can't say enough good things about Tony. I also want to acknowledge Kaidyn Guilford who has been outstanding teaching me the ins and outs of the tech on my new car. She has been incredibly patient and generous with her time.

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Google May 22, 2026

Tony Kitchin helped me and my wife get into a brand new Chevy Equinox and made financing easy. He helped me get the GM employee discount and a couple of extra perks to save me around $3000. Ethan did an awesome job of getting me into a great monthly payment and secured a little lower payment from Capital One that knocked my payment about $100 less than with GM financial. Also, I don't know her name, but Tony does, as she helped my wife understand the technology for our Equinox. These three individuals are committed to giving the best deal on ... Read More

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Google May 21, 2026

Our experience with Beth was great! Beth searched for the Traverse in the color we wanted, which apparently the Blue seemed to be very hard to find. We appreciated the work Bergers commitment they put forward to get the Traverse. Beth was great to work with and our family has worked with her several times and will continue to work with Beth and Berger! Berger/Beth made our experience very good. Thank you. Beth!!

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Google May 17, 2026

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Google May 15, 2026

Service Department: I have been working with Bob in service and he has not only been amazing with his communication while working on the vehicle, but his team has been very diligent in diagnosing the problem. Also thank you to the management team for assisting as well for all of their efforts! Top notch

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Google May 15, 2026

Gerry Christiaans was extremely helpful very easy to work with. I would recommend people to go see him for a vehicle purchase.

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Google May 15, 2026

Jeremy Hosey and the team at Berger always make it super easy to do business with. Responsive, Friendly, Informative these are just a few reasons why they keep earning my business! Keep up the great work Jeremy and team!

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Google May 14, 2026

Allows test drives but you need proof of credit

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Google May 14, 2026

Need to purchase a new car, see Beth she is the best. Helpful, knowledgeable, we have been buying from her for more than 10 years!

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Google May 12, 2026

I recently took delivery of my 3rd truck from Beth Dykhouse and as always Beth had everything prepared and ready to go. Beth is efficient and knowledgeable from start to finish. Beth and the entire Berger team from financing to explanation of the vehicle surpass expectations. While the truck I wanted was inbound Beth constantly updated me to its location. If your looking for a vehicle I highly suggest you see Beth Dykhouse for a stress free seamless experience

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Google May 12, 2026

Our entire purchase process at Berger was fantastic. Our salesman Joseph Amani was able to quickly find exactly the vehicle we wanted and made the purchase procedure quick and stress free. We will definitely put Berger Chevrolet and Joseph Amani at the top of our list for our next vehicle purchase.

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Google May 11, 2026

The quick oil change was great. The guys were great very helpful ! I would recommend this place

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Google May 11, 2026

Ziad was a great sales person. He knew and still learning. But has high potential to be great at selling cars. Worked out plan for our trade in that was getting a new engine.at another dealership. We had a great experience. Listen to us and our needs showed us a lot of vehicles. Settled on 2024 Colorado trail boss. With 16,000 miles on it. Felt like a brand new truck.

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Google May 9, 2026

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Google May 9, 2026

I was so happy with the service I received at Berger. I was especially happy with my sales rep Carsen he was very helpful. I will definitely work with him again when the time comes. Thank you Carsen.

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Google May 8, 2026

I went into Berger Chevy looking to just see what my previous vehicle would get as a trade in. Had absolutely no plans of leaving with a new car. Jeremy was exceptional, he was patient and wasn’t pushy like other car salesman. Everyone was friendly, honestly. I ended up leaving in a brand new 2026 vehicle and the process was so quick and easy. Couldn’t have asked for a better experience!

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Google May 7, 2026

Thank you to Jeff Diesing for the wonderful customer service. Very kind and patient. Love my new car!

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Google May 7, 2026

Beth Dykhouse is amazing, she made every aspect of this purchase easy. I LOVE my new Blazer!!

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Google May 5, 2026

It was a pleasure working with Jeremy Hosey, last week and I love my new Silverado RST.

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Google May 3, 2026

Eight years ago, I walked in not knowing what to expect, and Brian made it happen—he helped me get my very first car. That moment meant more to me than I can even put into words. Fast forward to yesterday… and once again, Brian came through and got me into my new car like it was nothing. Same dedication, same patience, same genuine care. That kind of consistency is rare. I’m beyond thankful and truly grateful for Brian and his whole team at Berger for always looking out for me and making the process smooth every single time. ... Read More

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Google May 2, 2026

The whole staff at Berger Chevrolet are top tier!!! Jeremy hands down the best car salesman I have ever encountered. I’m 62 been around the block. My entire experience was nothing but professional!!!! Berger will going forward will be my car place period.

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Google May 2, 2026

Thank you Beth! Great service

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Google May 1, 2026

As Always the staff at Berger are the best, especially MJ, she is so easy to work with and makes sure her client gets the best deal. They have a lifetime client

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Google May 1, 2026

Tony Kitchin is amazing, he helped my wife and l with getting a car. He walked us through the whole process and even made sure we understood every step before moving on. Tony answered every question and left no stones unturned!

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Google Apr 30, 2026

Want to give a big shoutout to Joseph Amani & the team at Berger Chevy on 28th st. After going to a few other dealerships I told these guys exactly what I was looking for and not to waste my time with test drives and then something out of my budget… they delivered. Additionally, they offered me the most out of everyone for my trade in - they were respectful, nice, and quick. Will only shop at Berger Chevy from now on!

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Google Apr 27, 2026

Outstanding interaction with Jeremy Hosey my salesman. He pulled two trucks for me to review and compare. Was not pushy for the sale. Recommend reaching out to Jeremy for your next purchase.

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Google Apr 27, 2026

It was very good. They came and picked up my car did the service on it and brought it back. It was good.

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Google Apr 26, 2026

I had a wonderful experience at Berger. My salesman, Tony Kitchin, was absolutely amazing to work with. No pressure and a can-do attitude. He was very thorough, making sure I know all the controls and gadgets. I found everyone who works there to be very pleasant and helpful. If you’re looking for a new car, definitely ask for Tony. I surely will the next time I’m in the market for a new car. I am loving my new car and he got me a great deal 😃

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Google Apr 24, 2026

I have worked with Jeremy at Berger twice when I was looking for a new car. He's very helpful and listened to what I was looking for in a car. He helped me find a car that has the features I wanted in my price range.

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Google Apr 23, 2026

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Google Apr 23, 2026

smooth transaction with Bryan Bajema

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Google Apr 23, 2026

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Google Apr 23, 2026

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Google Apr 23, 2026

Bryan did a great job at explaining everything to me! best experience ever

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Google Apr 22, 2026

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Google Apr 21, 2026

Gerry was awesome. They whole staff was. Helped me and was so patient with me. People like him make a huge difference in people’s day. My recommendation is top notch. Thankyou guys so much I love my new car.

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Google Apr 20, 2026

It is always a pleasure dealing with Bryan Bajema at Berger Chevrolet. I go in with a goal, and he helps make it happen. 🙂

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Google Apr 20, 2026

Tony Kitchin went above and beyond to help us get our 2026 Trailblazer. Appreciate everything he did, look Tony up when getting your next car from Berger! Amazing guy!

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Google Apr 18, 2026

Took my truck into Berger to have what turned out to be a very costly repair. My service manager Jorden, greeted me, explained the entire process and said that he would work with the warranty provider to possibly cover any of the repair costs. Jorden did exactly that, all of my repairs were covered at no cost to me, he also kept me updated every step of the way. I could not be happier with this experience. It’s people like Jorden that makes Berger Chevorlet the best Chevy Dealership in West Michigan!

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Google Apr 18, 2026

Our concerns were always addressed, we were shown patience and respect, and in the end, we were extremely satisfied. Well done!!

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Google Apr 17, 2026

Great place definitely talk to a guy name Todd He's a great guy

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Google Apr 17, 2026

Awesome service department, I loved the UVEye car scanner!


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