Customer Testimonials
Very fast in and out at oil change service.
I never thought the day would come for me to purchase a vehicle, after so many no's and broken promises, not trusting any car salesman.....I made a phone call to berger Chevrolet and I heard this women's happy enlivened voice on the other end. She was so happy to help me and to just hear my thoughts and fears about buying a car. (Nicole) said she would make it happen not to worry, she made me feel so comfortable all over the phone. Kept in contact the whole way it was fast I felt like a queen . ...
I was not sure if I'd purchase a vehicle when I came into the dealership. Jeremy Hosey was so helpful, he answered all of my questions and explained all of my options. He knew I didn't want a used car so he looked and found something that was in my price range . He was very professional and friendly.
Brian Marr and Berger Chevrolet smashed it out of the park. Could not be happier with their professionalism, service n inventory. I highly recommend this is the place for your business. Thanks again Brian and Berger!
Fast, courteous service.
Had an amazing experience at Berger. Duane (with the help from Ethan) did an amazing job working with me and getting me into an amazing car with the credit issues I had. Thanks to Berger I traded in my 2007 Lincoln Towncar and now own a 2013 Ford Fusion that I love. You guys are amazing.
Our experience working with Brian Isch was wonderful. Brian was very pleasant and efficient. His knowledge of the working of our brand new Chevrolet Bolt was exceptional even though it was a new model this year. Brian was patient and accommodating, never using hard-sell tactics. The quality of the Bolt makes it sell itself! This was our first experience at Berger Chevrolet, and we were very pleased with the whole process.
My service advisor was amazing. He was attentive and informative. Steve the manager was helpful and kind. Everyone in the service department was welcoming and helpful. One of the best experiences I have ever had with any dealership. It really is Better at Berger!
Larry and Ethan were amazing. My husband and I walked in not thinking we would even get approved for financing. They truly cares and we're so genuine. They worked really hard for us and we ended up walking out with a car I've always wanted and with only 12,000 miles!
Long story short, had an issue with a sale and Jeremy, Doug, and Sam were absolutely great with the resolution. I highly recommend going to the dealership and buying a used or new vehicle. Would not suggest any other dealership in Grand rapids, Berger Chevrolet!
MJ was a great with helping me purchase a new truck! My other truck was totaled and I am out of the state working and she made it very easy for my wife and I. Berger is lucky to have her on staff!
Always my place to go
Asa was professional and nice!! Greatly appreciate good customer service!! Thank you again
2 days ago NEW Excellent burgers and chicken sandwiches! The first time I had the Busy Sauce it was delicious! The second visit the sauce was really hot and way to spicy. I guess they don't make the sauce using a consistent recipe.
A job well done. Excellent Service 👍
Had a great experience with Beth Dykhouse when buying a 2020 Trax.
I was just wondering about my truck being driven 4 miles after I dropped my truck of to be serviced.
I have been a customer of Berger for only about 2 years now and I recently decided to trade in my 2011 Chevy Silverado 1500 for something newer and less miles. I met Noah there and from the beginning i could tell he would do whatever it took to get me what i wanted. It wasnt easy but after all the hard work Noah put in, he finally found me a 2016 Ram 1500 Outdoorsman and I couldnt be happier. Him and the entier team at Berger went above and beyond to get me in a nice truck with low miles and a good payment. ...
Shopping and buying at berger chevy was a great experience! I just bought a 2019 chevy Silverado 1500 on Wednesday and the price and customer service was great. I really wanna thank my salesman Larry Francis he was very helpful and patient with me as I was trying to figure out what truck I wanted cause of so many options I had to choose from lol. But larry Francis explained everything to me as we went through the process and paperwork. I'll definitely be returning for another vehicle when time comes.
MJ was fantastic and worked overtime
Tonya she helped me get the car I wanted even though I had to wait a month for it, it was worth the wait, all I can say is Thank you God and Tonya
oil change and tire rotation was fast and easy. All the techs were very courteous.
Wonderful service!
I had a wonderful experience with Beth Dykhouse when buying my 2023 Tahoe. I came from 100 miles away to buy this vehicle so that complicated things a little, but she always responded quickly when I had questions, sent me pictures, and was so accommodating in every way. Cathy Hubbard got me a great interest rate on my financing. Both of these ladies are great at what they do. I would highly recommend Berger Chevrolet. Thank you!
Larry Lavin really kept me up to date with the scheduled first service visit and ONE ISSUE with a heat / smell issue. But the first service list that is covered by GM, the tech missed filling the DEF fill.
Good.
MISS Amelia morris is a trustworthy account manager that allows her client to withdraw their profits anytime they want and they can monitor everything going on in there account when she is busy trading with her expert team and they don't have issues pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. she's 100% accurate and up-to-date. I started with just $1000 I cash out $11,550 weekly Kindly contact her: Email: [email protected] ...
LOOK NO FARTHER. Throughout this whole process! I was very happy. They were able to find the problem, and fix the problem. You get what you pay for! This is the place for you.
Very helpful, friendly staff.
thank-you for working on my 2020 traverse high country! and getting my wife and I up and going again.
Had my best experience so far at a dealership. They honored GM supplier discount and a Chevrolet 3k allowance certificate. Saved me a ton of money on a brand new Silverado ZR2. 10/10 will definitely come back for any other vehicle purchases.
Al in the service department was professional, knowledgeable and friendly. I couldn’t ask for better service.
Luke Schwade is an asset to Berger! He was great to work with for so many different reasons. Not only is he extremely knowledgable about the ins and outs of the business, but he communicates and answers questions in a respectful and patient manner. He made sure I was comfortable with the deal I was offered and walked me through it every step of the way. He went above and beyond to get me in a car that fits my needs, both for the car itself and financially. He made sure to give the rest of his team credit for ...
Never done business here. But I walked into service to consult them on a bill from another dealer. They were extremely friendly and helpful. I’d have no problem coming here for business!
Oh man it's no words to say on how much Brian and his team helped me and my family out on a car long days they did beyond their work best place to go to by far Brian is the best hands down thank u guys me and my family are beyond blessed thank the whole berger team for doing all you guys did and finding is the perfect car Brian ur the man!
Adam Doll is amazing and l couldn't have found a better salesman to help me than him. He's #1 in my book along with Cathy Hubbard his associate. They make a good team.
Quick service
My experience with Berger was completely satisfactory. My salesman was available 24 hours a day and provided regularly updates about my vehicle. He went out of his way to ensure that my experience was positive and that my requests were granted.
I recomend 100%
Everyone I worked with, from Eugeine to Cathy to Scott were really, really helpful and professional. I had an awesome experience with the purchase of our new Suburban and would highly recommend Berger Chevrolet to anyone looking for a new vehicle. Thank you!
The process was very smooth. Jason was very knowledgeable and informative.
We bought our Chevy Silverado 3500 HD in September 2021 even though it took till April 2022 to finally get the truck we are satisfied and love our truck thank you Berger .
Everything was great besides your push for selfserve. Cars and people go hand in hand. We want brick and mortar, we want customer service, we want to see the cars and talk to you! Get rid of all of this nonsense automated anything! We call, we show up, we talk to people period! People and cars! And when I asked about servicing old classic cars it was a no! Where are your roots at GM. Where are is your history! Its in these old cars and the people that drive them! Get it together! And the new Corvette is a ...
All good. Quick and helpful.
Beth was amazing and had exactly what I wanted already waiting when I got there! She showed me how to use everything before I left and was very pleasant to work with.
Congrats to Brian isch and Duane Woodwyk great team. Duane introduced us to Brian when new equinox arrived put together a package that was fair and we accepted it. We (Diane & myself) believe Duane and Brian are a big credit to Berger Chevrolet. Thank you gentleman!!! Donald and Diane Turnes
Professional
I always take my car to Berger no matter what bc I know I don't have to worry about if my car will be tooken care of or fixed properly.
It was great and quick.
CUSTOMER SERVICE WAS IMPECCABLE. 6 MONTHS PRIOR TO MY LEASE BEING UP, I INQUIRED AT THE DEALERSHIP WHERE I PURCHASED VEHICLE. NOTHING HAPPENED EXCEPT A PROMISE TO GET BACK WITH ME. A SECOND AND THIRD ATTEMPT WAS MADE BEFORE I GAVE UP. I EMAILED BERGER AND WITHIN THE FIRST HOUR, I HAD 3 RESPONSES. FURTHER, THEY WORKED A DEAL I COULD LIVE WITH AND WERE UP FRONT WITH ME ABOUT THE DELIVERY TIME OF THE VEHICLE. THEY MAINTAINED COMMUNICATION, ALWAYS RESPONDING PROMPTLY TO MY INQUIRIES. I HAVE FOUND A NEW DEALERSHIP!! THANK YOU ADAM FOR YOUR PROFESSIONALISM AND BERGER CHEVROLET FOR A ...
Great bunch of people , enjoyed the show. Very well organized.
Got there late on Metro cruise Saturday, but still was nice.
Scott was very helpful and helped me get into an amazing car. He got the ball rolling quickly and made everything easy on my part.
Eugenio worked with me for months patiently through my eccentric wants and needs, finally the truck I wanted showed up. As he had a customer at the time he transferred me to Luke who was equally helpful and made the process of spending my savings easy. I’m very happy with my experience.
Services provided fast.
Scott is AMAZING!!! I've never dealt with a more upbeat sales person! He made everything super quick and smooth! As long as he's working there thats where I'm going from now on! Thank you so so much Scott!!
Beth is a very nice and professional salesperson. Dana is very nice too.
Eugenio Sellaro will always be our salesman! We?ve dealt with him since 2001! If you need a new or used car, go to Berger Chevrolet and ask for Eugene!
Very streamlined and efficient!
Helped me out big time with the issues i was having with my vehicle, much appreciated.
Working with Berger and Jeremy Hosey was timely, seamless, and very easy. Appreciated the help, listened to what I was looking for as a customer and delivered. Thank you again for all the help.
I have dealt with Jeremy Hosey on a couple different vehicle purchases and he works to meet your goals, makes things as easy and painless as possible, and has always been friendly and courteous.
Overall experience was easy and informative. The process was relaxed and professional. Beth was an outstanding, knowledgeable representative of the Berger Chev brand
#1 Reason I purchased from Berger: They honored my GM supplier discount. #2: They already had a 2022 Colorado on order that was exactly what I wanted. Why I am EXTREMLY SATISFIED with my purchase: Beth D. was very honest, friendly, and helpful before, during, and after the purchase. I noticed a defect in the paint at pickup on Saturday. Beth offered to have it corrected if I returned later, but I declined. After getting home, I noticed 3 other defects in the paint. I contacted Beth, and she told me to bring it in the next week week. I did, the paint was ...
Eugenio was great! He handled everything quickly and efficiently. The only thing he didn't cover was how the charging cable should look to charge the car. I called the dealership and Dave stopped by on his way home to show me how to make sure the car would charge. Great service! Great experience!
Great service
Used Chevrolet Rewards and a Berger coupon to pay for the service and the staff handled that transaction smoothly and professionally.
Jeremy and staff were incredibly helpful. He worked hard to find the right vehicle for us. The staff were friendly and answered all our questions.
Very friendly and wonderful place to buy your car .everyone said hello and and showed their kindness .i never seen such. Well respectful gentlemen.thank you everyone for excellent service .i will surely mention BERGERS TO MY FRIENDS AND FAMILY
Tony Kitchen was outstanding as usual! Always goes above and beyond for my family and me! This is the 4th car we have purchased from him and have another one in the works!
Jeremy made the exchange of lease vehicles a painless experience. He had everything ready to go when I walked in, showed me the features of the new car and it was a breeze.
Luke S. was great to work with. Seemed very genuine and I never felt pressured. Made the entire process very low stress as well as looked out for me and got me a car sooner than I had anticipated.
Rose is the BEST! Took my car to get a patch at discount tire and they told me they couldn’t do a patch and I needed all new tires because my tread was way to low for just one new tire. Took it to Berger for a second opinion and Rose told me she wouldn’t even sell me tires with all the tread I had left. So thankful for her patience and understanding!!
I went in looking to buy a new truck even in these times of shortage. I was immediately greeted by salesman Scott Becksvoort. I am always cautious when you are immediately greeted upon walking into a business due to pressure to buy, but to my surprise the service was beyond excellent and I was not pressured to purchase. Scott is very knowledgeable about the vehicles Berger sells, the car buying process, and the all paperwork. Easy to talk to and deal with. Every question I had was answered thoroughly and researched if he didn't know off hand. When asking ...
Luke was great. Very knowledgeable and energetic for a young man.
I always recieve fast and friendly service
We are so happy to have found our Chevy Traverse at Berger Chevrolet. Thank you!
I must give credit where it's deserved. As much as car salesmen get a bad wrap on how they operate, I gotta give mad respect to my salesman Noah Arnoys. His approach was genuine and he delivered on that which he promised! Not only will I recommend my friends & family, but I'd purchase another vehicle from Noah and Berger Chevy again in the future.
Our sales rep, Luke was great.
Words cannot express how pleased I am with my experience at Berger Chevy. I worked with Beth and she delivered exceedingly beyond my expectations. I went in just to get a quote on my vehicle. My plan was to sell my Chevy and get a Mazda. But Beth did all she could to keep me in the Chevy family. I’m so glad she did. I left with an amazing SUV with everything on my wish list and for a great price. She also helped me get a better price on car insurance. All my needs were met and I ...
I have been dealing with Berger Chevrolet for many years now. I have always had a great experience both with their automotive sales department as well as with their service department. As a repeat customer I feel assured that , at least for me, they have proven themselves to be one of the most trustworthy and reputable Chevrolet dealerships in western Michigan. I recommend them highly.
Noah was amazing, he worked with me and my situation and he gave me a good deal, if I could recommend him to everyone I would!! Excellent service!
The salesperson was very helpful and I was delighted with my purchase.
Ask for Adam Vawter. He’s the man!!!
MJ at Berger on 28th st in Grand Rapids MI was awesome! Amazing service!
I had a wonderful experience! Will continue to return! Thank you Eugenio!
Very professional and accommodating! I was always a Ford girl, but I am loving the Chevrolet experience! Thank you!
Went in for a recall , friendly service contact person. Clean waiting room and bathroom.
Always get great service at their oil change. The crew is really friendly/personable and quick, always addresses all concerns and is highly professional. Never had an issue there and wouldn’t go anywhere else!
Fast and efficient.
I went to Berger for a new car, they were the best, I felt like family, everyone treated me with respect , and everyone smiled and said hello, I got the car I wanted at the price I needed, I would recommend Berger Chevrolet to everyone.
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