Customer Testimonials

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Google Jun 14, 2025

This Chevrolet dealership Service Department went beyond with their efforts to fix our diesel truck. They finished the fuel line leak on Saturday and got us back on the road!

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Google Jun 13, 2025

Najiab gave me all of his attention and mad sur I was in what I wanted love 💖 it Thank u BERGER

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Google Jun 13, 2025

Berger Chevrolet in Grand Rapids delivers a solid, well-rounded experience across all facets of the dealership—whether you're shopping, maintaining, or fueling up. 🚗 New & Used Vehicle Sales With a century-long legacy (since 1926), Berger offers a broad inventory: hundreds of new Chevy models alongside over 300 pre-owned options—from compact Bolts and SUVs to trucks and certified pre‑owned units—all at competitive pricing (bergerchevy.com). Recent reviews praise sales staff: “Ayman…made buying…easy and enjoyable” and “Jeremy was very helpful in finding the car we needed” (bergerchevy.com). 🛠️ Service & Quick‑Lube Their GM‑certified technicians handle everything—... Read More

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Google Jun 13, 2025

Austin was super helpful and got us in the car we wanted the same day. Thank you!

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Google Jun 12, 2025

Have been buying from Berger for almost 10 years Jeremy our sales person always goes over and above to help us overall everyone is super to work with and will go back and we recommend Berger to everyone.

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Google Jun 12, 2025

The guys in service were great! They communicated well and got us in and out quickly!

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Google Jun 12, 2025

Cooper, Jeff, and especially Steve turned “just looking” into a new car! All 3 were super friendly and easy to work with. Made the first time buying a car a smooth process. They explained everything and in a way that we could understand. 10/10 recommend!

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Google Jun 11, 2025

LC was AWESOME!!! He was patient, hilarious and very knowledgable. I am so glad that he was available to asssist me. If I ever need to buy another vehicle, I will definitely come to see LC!! Thank you for all of your help.

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Google Jun 11, 2025

Good price, great service, very nice people to work with.

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Google Jun 10, 2025

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Google Jun 9, 2025

I rolled into Berger not expecting to walk out beyond Happy . My salesman who I highly recommend is Joshua Maximuk, he was the best made me so comfortable asked about everything I was looking for and made sure I had it. He’s also an accomplished veteran with 2 Purple Hearts . Go see him he will put you in the right ride.

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Google Jun 9, 2025

Jeremy was a pleasure to work with. Honest answers, a fair price on the new vehicle and our trade. Overall experience was much better than I have had with other Chevrolet dealers in the area.

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Google Jun 9, 2025

Great Service!

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Google Jun 9, 2025

Berger made it a seamless process from start to finish for our new purchase, thanks again!

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Google Jun 9, 2025

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Google Jun 9, 2025

(Translated by Google) Good (Original) Bien

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Google Jun 6, 2025

Gave me the best price and deal on a new vehicle. My previous dealership refused to budge on any loyalty discounts or prices. Go with Berger for any Chevy purchase.

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Google Jun 6, 2025

Grace Hopewelp reached out to me today to find out how I was doing and if I was still in the market for a vehicle. I did end up buying one from a different dealership earlier this year. I let her know that we may be looking for another towards the end of the summer. We chatted for awhile about what I would be looking for in the future and when I may be ready to make that purchase. She made me feel very comfortable, completely respected our timeline and wasn't pushing for a sale before we are ready. ... Read More

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Google Jun 5, 2025

MJ was great to work with. She showed us many different models and options. She didn't push us at all in one direction or another and we felt like we were able to make the best choice for us without any annoying sales pressure. They also gave us double what another dealership offered for my trade.

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Google Jun 4, 2025

Veronica was amazing! Kept up updated along the way- so very helpful. The car looks great and was ready right in time! Infinite stars 😊

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Google Jun 4, 2025

Process was made simple and had all questions answered, thanks Duane.

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Google Jun 4, 2025

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Google Jun 4, 2025

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Google Jun 3, 2025

Worked with Eli at Berger. Very happy with the new vehicle and service.

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Google Jun 3, 2025

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Google Jun 3, 2025

The sales staff were excellent and attentive. I was car shopping with my young son, and multiple workers stopped by to check on us and interact with my son (one even gave him a matchbox car as a gift). The workers seemed very down to earth, which made me feel comfortable with the car-buying experience. The dealership has a wide selection of vehicles at different price points/packages. The salesman I worked with, Todd, paid attention to what I liked and didn't like and didn't push me toward vehicles outside of my range or interest. I met with ... Read More

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Google Jun 2, 2025

⭐️⭐️⭐️⭐️⭐️+ Outstanding experience at Berger Chevrolet! A huge thank you to Ayman now my favorite in sales and the entire finance team we were able to purchase three American-made Chevys for our family. As proud union supporters, it felt great to support a dealership that aligns with our values. The interest rates were competitive, and while the full process took a couple of days, the quick delivery and smooth handling made it well worth the wait. Great selection, great value, and even better service. Highly recommend!

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Google Jun 2, 2025

Nick was phenomenal and made buying a brand new car easy and enjoyable.

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Google Jun 2, 2025

The crew at Berger Quick Lube were fast and yet ready to answer my questions regarding my Trax. I recommend them to everyone.

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Google Jun 1, 2025

L.C. Cooper was our salesperson, and he was great to work with! I highly recommend him if you are looking for a new Chevrolet!

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Google Jun 1, 2025

Had a great experience with Carsen and Kathy! Did everything through text, phone and electronic signing! The process was easy, convenient and I never stepped foot in the dealership!!! Very satisfied customer!

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Google May 29, 2025

I would recommend Duane Woodwyk. He was friendly and got me approved and on the road in a timely manner. He made buying an SUV very easy .

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Google May 29, 2025

Had a fantastic experience on the pre-owned side with Erik Crooymans and Jeff Mariner buying an Equinox! Both were knowledgeable, professional, and made the car buying experience a breeze. Never felt pressured at all to accept anything I didn’t want. Highly recommend both of them, and Berger!

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Google May 28, 2025

don't remember names, but all very nice guys and did a great job.

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Google May 28, 2025

Berger is becoming a "high-pressure" dealership. Not the sales staff, but the Finance & Insurance people. When I purchased a Cruze years ago, I endured intense pressure to purchase fabric protection, paint protection and the rest. This time, I leased a vehicle, so the pressure involved buying oil changes and tire rotations. I relented, just to get the pressure to stop. Such tactics are contrary to Berger's culture and 100-year heritage.

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Google May 28, 2025

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Google May 28, 2025

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Google May 27, 2025

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Google May 27, 2025

Great place Dawn was great

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Google May 23, 2025

We had been car hunting for weeks with no luck. Berger helped get us the car we wanted, and they were way more knowledgeable about EVs than any other dealership we visited.

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Google May 23, 2025

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Google May 23, 2025

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Google May 22, 2025

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Google May 22, 2025

Just bought a 2025 Traverse. Amazing vehicle and amazing service. Brian Bajema was very helpful and would buy another car from him.

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Google May 22, 2025

Thank you Joshua in the used car department. Very easy to work with and overall a great dude. If you’re looking to buy a used car go to Joshua.

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Google May 22, 2025

My wife and I worked with Jeremy to get a lease on a new Equinox. He was outstanding as well as the whole Berger team that we worked with.

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Google May 22, 2025

In and out

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Google May 21, 2025

Thank you to Berger Chevrolet and salesperson Larry Francis for the amazing service you provided during my purchase of a new to me 2021 Toyota Highlander! Salesperson Larry Francis offered helpful, patient, and personal responses to all the many questions that I had without making me feel pressured. Berger Chevrolet in the beautiful city of Grand Rapids, Michigan ROCKS!

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Google May 21, 2025

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Google May 21, 2025

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Google May 21, 2025

Had an oil change and tire rotation. Met by Nick Kent - he was professional and courteous. Work was completed thoroughly and on time.

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Google May 20, 2025

Great communication with our sales consultant Tony Kitchin, we travelled from Indiana 2 hours away to get friendly service and great out the door pricing! Our 3rd vehicle from Berger !

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Google May 19, 2025

Brian m was a great salesman and everything was so quick and easy!

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Google May 19, 2025

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Google May 19, 2025

Jeremy Hosey helped from beginning to end. Process was efficient and quick. Monday to seeing the truck to purchasing, driving the truck off the lot on Wednesday.

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Google May 18, 2025

Love my 2022 equinox and Brian Marr was a great help in getting me into the vehicle!!! I'll be back in the future for sure!

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Google May 17, 2025

Quick and efficient service. Done before expected. Service rep. was Jordan. Good communication.

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Google May 16, 2025

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Google May 16, 2025

Bryan Bajema, is an excellent sales consultant with great follow through and attention to detail. He knows how to work with the customer to achieve the best outcome and is quick with responses when negotiating new car buying transactions.

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Google May 15, 2025

Berger Body shop repaired my 2019 Traverse after a rear end collision. Dan provided the estimate and communicated with my insurance company. Scheduling was quick and I was provided a loaner. Repairs completed and my Traverse returned looking like new. Thank you Dan and Berger Body shop.

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DealerRater May 15, 2025

quoted 367 for a ball joint replacement lol went to a local mechanic got it done 200 that's with labor. Berger is way to overprice I guess that's why they call them stealerships don't waste your money here unless its warranty work and its free but even that work is questionable.

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Google May 15, 2025

Renee Gedeon was amazing, I’ve bought 2 vehicles from him and he made both experiences awesome. I came back for my oil change, I was in and out in 15 minutes. For a dealership on a Saturday that was impressive. I have had no issues with Berger Chevrolet and I will be back when I’m ready for my next vehicle. Thanks Renee and Berger keep up the great work.

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Google May 14, 2025

Nick S was great to work with and helped me find the vehicle I was looking for.

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Google May 14, 2025

Great Experience - Jeff Diesing was understanding that decision may take some time. After not having the vehicle we were looking for we had sort of paused in looking. When one became available, he reached back out and let us know. Was great in getting actual photos of the vehicle and sending over. Still patient with us as we were not able to make it up there for a couple of days. Everyone was very accommodating, answered all our questions while we were there. Overall a great experience.

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Google May 14, 2025

Nik Raymond was very friendly and the service was fast.

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Google May 14, 2025

I worked with Jeff Diesing & he was excellent to work with. Jeff was able to work around both mine & his schedule to ensure I was able to get into a vehicle upon arrival. He listened to my needs and pointed me in the right direction, giving me a choice between 2 great cars. Jeff was quick to share pricing options on both vehicles and once making my decision the sales & paperwork process was fast & streamlined. When I came back the next day to exchange keys for my trade, Jeff had the car fully detailed, charged and ready ... Read More

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Google May 14, 2025

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Google May 13, 2025

Kris, my Corvette service advisor, is awesome. Great attentive, friendly, and proactively informative helpful service and counsel. I would not have my G.M. Vehicles serviced anywhere else.

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Google May 13, 2025

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Google May 13, 2025

I recently purchased an used 2014 Chevy Malibu at Berger. I found the process to be an easy one- my sales consultant, Bryan Bajema, was a huge help for me. He explained all the questions I asked and was very personable and professional. He helped make the car buying process less stressful. I really am enjoying the car purchased at Berger. My family has been purchasing cars now for 4 generations at Berger. Thanks again to Bryan for helping me with the car purchase- I really appreciate his help and expertise!

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Google May 12, 2025

I worked with Carsen Deleeuw and Ethan Angus for the lease on my beautiful 2025 Chevy Traverse. Excellent service.

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Google May 12, 2025

Erik Crooymans is very professional.

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Google May 12, 2025

I recommend coming to Berger Chevy. They help you with any kind of credit and they get you in your price. Range what you want to pay a month. And they get you in the card that you want, and if you go here, ask for steve, this was the best experience.I've ever had in a long time

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Google May 12, 2025

They were fast, friendly and efficient.

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Google May 12, 2025

We had a great experience at Berger. Brian was excellent. He walked us through options. He worked to understand our needs and what would be best. He was never pushy to upsale things that weren’t needed. We appreciate the time he spent with us. Before leaving he helped us set up all the settings in the car. Love our Chevy Trax so far!

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Google May 11, 2025

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Google May 11, 2025

No pressure! Brian Marr is the man to go to. Very knowledgeable, understanding and answered all questions, treated us well. Highly recommended. Thanks Brian.

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Google May 11, 2025

Berger Chevrolet, bless you and your public EV chargers. Brilliant.

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Google May 10, 2025

Thank you so much for getting our car service and helping taking the time to fit in the car repair on short notice. Service was professional and we were able to get the car repaired on a Saturday morning in time for us to continue on our trip. I highly recommend Berger Chevrolet for all service need. Thanks again. Todd G.

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Google May 9, 2025

Everything was great! Would recommend Larry Francis, he was awesome.

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Google May 9, 2025

Love Dawn! Very helpful

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Google May 9, 2025

Great purchase experience. Rene was really good to work with and went above and beyond.

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Google May 9, 2025

Jeremy Hosey made the sales experience easy.

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Google May 8, 2025

I had a great experience at Berger. Great salesman!! Thank you Larry Francis. Everyone was very nice and knowledgeable. Very accommodating. Great experience all around!! Thank you team Berger!

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Google May 8, 2025

I have purchased several vehicles from Renee and each one has been a great experience. The last one which I purchased this week was done from another part of the state and it was as seamless (maybe better) as being there in person. The car was delivered to my driveway, and the paperwork process was so easy. Definitely a 5-star experience with Renee and Berger Chevrolet.

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Google May 7, 2025

Great experience and Bryan took the time to listen and gave me plenty of options to choose from. With no pressure. Go see Bryan Bajema he will take care of you. Thanks again Bryan and the whole Berger team for a great experience of what customer service should be.

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Google May 7, 2025

Had oil change and tire rotation done and Nick Kent did a great job

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Google May 7, 2025

Carson D was so patient and kind with our car buying experience! We ended up visiting 3 different times before buying a car. He was very helpful. Thanks Carson!

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Google May 7, 2025

Paul was amazing. He made things very easy and stress free. He was very honest and up front about everything. I had an overall great experience at Berger Chevrolet and left with the car I’ve always wanted.

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Google May 7, 2025

I recently leased a 2025 Trax RS. My experience with Tony Kitchin was excellent. Tony was very knowledgeable, helpful, caring, and professional. I recommend Berger Chevrolet without reservation to anyone looking to purchase a vehicle.

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Google May 7, 2025

This is our 2nd lease vehicle from Bryan Bajema and both experiences were great, quick and friendly. Look forward to the next purchase.

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Google May 5, 2025

Great experience from start to finish! Brian did a wonderful job working with us and finding exactly what we needed! Will definitely return to Berger for our next auto purchase.

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Google May 5, 2025

10/10 experience! I went in looking at one car, and after finding out it wouldn’t work out, Erik and the team there worked hard to find me a car that fit my needs and wants perfectly. I was able to get an amazing deal and overall had a great experience there! I would send anyone looking for a vehicle to Erik in a heartbeat! He was very chill and didn’t try to hide anything from me, so if you have a fear of dealerships tricking you, they won’t do it here! Thank you so much for making it ... Read More

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Google May 5, 2025

L.C. Cooper was personable, knowledgeable and professional. He's a fabulous representative for Berger Chevrolet! I am picking up my new Equinox later today and I'm sure this experience - and future service experiences - will also be "5-star!"

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Google May 4, 2025

Highly recommend this dealership and all their staff especially Luke Alava my salesperson this is my second purchase with Luke he is wonderful to work with from start to finish TOP NOTCH!!

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Google May 4, 2025

I had originally brought in my 2016 Trax for service. When things went sideways there, (including me not having a car to drive), I was given a new Trax to drive over the weekend as a "test drive" while mine was stuck in the shop. I was able to get the best deal on this brand new trax, due to help from multiple people making it happen, a deal that I could afford. 10/10 for the SALES team, as always.

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Google May 3, 2025

We had a great experience at Berger Chevy !

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Google May 3, 2025

Anthony was great, helped us on our purchase and made it easy! Great service!!

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Google May 3, 2025

Aimen Kais made the whole process smooth and easy. Would recommend to anyone who needs a vehicle

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Google May 2, 2025

Beth was very knowledgeable about the cars and made sure I got what I wanted. She was a pleasure to work with on my new truck lease.


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