"Friends of the Family" are always a great link between loved ones and business. John Williamson gave us what we have been trying to do for 2yrs... get a new (or used) car. Until we contacted John our experience with other dealers was less than favorable. John and Jason George became our guides. They both made sure that we had an experience that accommodated our disabilities. Buying a car takes a lot of focus for any "senior" let alone ones with special needs that are not easily visible. We can be complicated in a good way and these two had their hands full... but we drove away 1 week later with a brand new 2024 Radiant Red Blazer. Leasing has always been what we wanted and Jason helped that happen with so many items from our wish list. Of course, this took a lot of great people to make this happen. From the ones who prep the car for show & delivery (I see those details), the credit rep who prepares the documents (then helps us to understand them) and works with GM in so many ways, and especially Kaiden Guilford who helped us with all the technology so we could drive away happy & SAFE. Safety first!! This multiplied by all the other people who want to find a car... Very Impressive! I see now what a great team that John orchestrates on a daily basis. John gives everyone an environment that they can give their best to everyone, us included. In just one week, we got to know one of the best teams that Chevy has. Five Stars just are not enough for Berger Chevrolet of Grand Rapids.

Dave and Jodi in the collision center helped me, smoothly and efficiently. Thanks again!

👍 will tell everyone

Had an amazing experience with Berger Chevrolet. It was a quick, non hassle experience. Huge thank you to Gerry and Ethan for understanding our current situation and working wonders to get us into a safe, reliable vehicle for our family. We highly recommend them!!! They have truly blessed our family with a new beginning.

Excellent service as always. Thanks to service manager Steve and his team. You are the best.I wish we have more people like you in this world !

Very impressed with Berger and our wonderful Salesman Gerry! He made the purchase of our new vehicle very easy and made it a very good experience for us!! Thank you we appreciate your honesty and for truly caring about your customers!!

Had a very pleasant experience working with Brian Marr while buying a 2020 Blazer!

Tim and Patty and all other staff are awesome

Best experience I've ever had at a dealership. Adam Doll is the reason for that!

Thank you to Tim and mechanics for excellent service on our truck. We were moving to Oregon from Michigan when the truck motor seized 2 hours into our journey. The Service Manager Tim worked us in quickly and truck was repaired within one week. We arrived in Oregon the following week and had no engine problems on the long journey.

Had a great experience. They called and kept me up to date on the progress of my car repair. I love that they offer a rental car and or pick up and drop off my car. They have excellent customer service.

We originally went to a dealer in Lansing and test drive vehicles. When we found out they didn't deal with our credit union, we left. I called Berger and spoke with Jeremy Hosey.. We made a convenient deal over the phone and via text. He made everything super easy and clear. We were able to work with our own credit union. He even came over to our house to explain some of the autos features. As it turns out, he only lives about 5 houses down the road. So we got to meet a new neighbor out of the deal. When our family needs different vehicles, we will definitely recommend Berger and Jeremy.

Beth my salesperson was amazing. The finance guy I talked to was way to pushy. Honestly if it wasn't for Beth I would've looked somewhere else.

I had the best techs ever. Very friendly and knowledgeable. Enjoyed my time in the bay area sharing favorite music.

Jeremy was excellent 10/10 would recommend and would go see him again for another new car

Everyone was super nice especially Todd with all the help he gave me.

Wonderful service! Everyone was so friendly and helpful...I would highly recommend them and will definitely use them again! The salesman was very helpful, as well as other staff members.

Very friendly and knowledgeable people , makes the experience a lot easier.

Why choose Berger Chevrolet? Why do we constantly go back there to buy vehicles? Staff at the Grand Rapids Office really work together almost like the finely, oiled parts of a car engine. Everyone addresses you in a kindly manner and checks on you frequently. Staff strive to make sure that everything is running smoothly. They double check that paperwork is being processed in a timely manner, and if we are comfortable and/or have any questions. We didn't have any questions due to the thoroughness of the staff. Which brings us to Nick. Nick Perri was the lead and extremely personable and car savvy. Making someone comfortable on big purchases was one of his strengths. He had patience with getting every detail taken care of. Great job, Nick! I have to add that the Berger Service Team is also exceptional. My family have found that Sales, Management, and Service are so supportive, the energy is so positive...exactly what you need in buying their great products and maintaining those vehicles. Thank you! Linda and Steve Granzow

the staff was very helpful and respectful. Felt like they know me well.

My sales representative MJ was wonderful!! She took care of everything I needed and was by my side during the experience. I would refer anyone looking to buy a car to her..

Devon checked me in for service. Made me feel comfortable and secure that my vehicle would be taken care of. Service was timely. Price was affordable. Staff was night. The environment was peaceful. Matt Berger himself checked on me. Awesome company highly recommend, if your looking for great service.

Awesome very professional looking forward to working with them so happy